Frequently Asked Questions
Can I call you regarding a question I have?
We have fully qualified staff waiting to answer any of your queries by email, we are not available to take calls due to the nature of parts supplies etc, we can only advise by email as we often require a photograph to verify the repair need or the part needed.
Why don’t you have a phone number so I can call you regarding my query?
Due to the nature of parts it is not always possible to identify the correct part and therefore we do not accept calls for queries.
Can I email in my order and you call me back?
All orders must go through the website, this is for both yours and our security, all transactions are logged and a reference is available for both of us to refer to in case of any issue.
You can use our contact form to make any enquirers HERE
You can also visit our Door and Window Online design and ordering platform